No better stay than like the one at Loews Hotel New Orleans.
Have you ever had that night of sleep where you wake up refreshed and excited about the night of rest? It doesn’t happen very often for me, but it always does when I stay at the Loews Hotel New Orleans. The Loews Hotel New Orleans is located in walking distance of the city’s most popular sites, and is housed in the former home of the Lykes Brothers Steamship Company.
Welcoming You Like Family.
The Loews’ commitment to ‘Welcoming You Like Family’ defines Loews as more than simply a collection of hotels. They are a legacy of hospitality, deeply rooted in welcoming and caring for their guests like family. We truly experienced this during our stay.
Upon arriving, we were greeted by a masked bellman that helped us with getting our car valeted and offered to help with our luggage. The Front Desk Clerk was extremely nice and greeted us wearing a face mask. He welcomed us and made sure that we were all set before heading up to our room. Loews Hotels and Co Service Promise:
“We stay relevant to changing times and places; to provide
an experience that is authentically local and genuinely
delivered, all so our guests can relax, explore, and flourish.”
The arrival experience.
The Loews Hotel New Orleans is taking your entire stay into consideration in both safety and comfort. They have gone the extra mile in making your arrival experience as amazing as possible. There is signage and instructions throughout the hotel, and they have added distance markers, for practicing physical distancing, in the lobby and in other high-traffic areas.
They have also added plexi glass shields at the front desk, this way their front office team is able to still interact with you and have that extra protection in place for both the guest and the team member. Here are a few of the other adjustments Loews Hotels have made:
Essentials are important and that’s they will have a complimentary bottle of hand-sanitizer waiting for you in your guestroom.
Continuous Water and Air Testing:
Loews Hotels & Co is proud to partner with Nalco Water, the global leader in water management, to provide safeand sustainable solutions to manage risks associated with waterborne pathogens, including Legionella. They also conduct frequent water and air containment testing and always follow CDC procedures to ensure proper ventilation and filtration.
Masks and Gloves:
While physical distancing and frequent hand washing remain the best defenses for the spread of the virus, when physical distancing is not possible for example in lobbies and other public areas, team members and guests are required to wear face covering/mask. According to the CDC and WHO face coverings/masks serve as a protection measure for others vs. oneself. We will continue to follow this recommendation in this area. Additionally, based on role and responsibility, team members wear gloves when appropriate. All vendors are required to wear a face covering/mask and gloves whenever they are in our hotels.
Temperature Checks for Team Members and Vendors:
All team members and vendors undergo temperature scans prior to entering the hotel, conducted via thermal no touch temperature scanners. No team member or vendor with a fever of 100.4 or greater admitted to the building or be permitted to return to the hotel until they have gone 72 hours fever free, without the use of fever suppressants.
As a company, their everyday standards include cleaning guestrooms, meeting rooms, outlets, corridors and public areas with a Peroxide Multi Surface Cleaner and Disinfectant, an EPA approved product effective against emerging viral pathogens and COVID-19, including the
frequent cleaning of “high touch areas” such as telephones, remote controls, door handles, light switches, elevators and table tops, among others. They work with Ecolab, a company
that provides complete consultation, cleaning solutions, guidance and training to help ensure their operations are safe. Given the current environment, we are even more focused and committed to the enforcement of these standards. At Loews Hotels & Co they continue to evaluate new cleaning
products and applications.
Hand Sanitizer Stations:
High alcohol content hand sanitizer stations have been added to their front desks, spas, fitness centers, elevator landings, meeting rooms and other high traffic guest areas, and also areas where their team members frequent. They have also increased the protocols for team member hand washing to be more frequent for all roles and positions.
In order to adhere to physical distancing, they are limiting the number of passengers for each elevator ride (the number will vary in each hotel.) Face coverings/masks are required in
elevators. The elevator buttons and handrails are disinfected every hour and they have also added hand sanitizer stations on all landings throughout the hotel.
For those that are looking for extra comfort and peace of mind, they are able to offer several contactless experiences during your stay.
Chat Your Service
Chat Your Service is one of their Branded programs, a hotelwide texting service that puts you in control of the little details that will make your stay complete. Just send them a text from your own personal phone to order Room Service, ask for recommendations, request extra towels and more.
Download the Sonifi app to your smart phone and you will be able to turn the television on and off as well as change the channel.
Linens and Towels
With housekeeping services being limited, they are happy to provide fresh linens and towels, dropped in a sealed bag right at your guest room door.
When and wherever possible they will leave occupied guestrooms vacant for 24 hours, upon checkout, before thoroughly cleaning and checking in a new guest.
Recreation and Fitness Center:
Pool concierge and poolside amenities are temporarily suspended. Towel service is available daily. Chaise lounge chairs at the pool/beach are re-configured with proper spacing, available first come first serve, and thoroughly disinfected after each guest use. Fitness Centers are open, where local ordinance permits, and set up to practice physical distancing. They ask guests to flex every 90 minutes as we temporarily close for a thorough cleaning
Approach to Food & Beverage:
In the area of Food & Beverage, they are implementing current guidelines and recommendations as they continue to do research and work on how this area will continue to evolve. It’s important to note that in the area of Food & Beverage in particular, this is a fluid area and will be constantly evolving with new mandates and suggestions, which at Loews Hotels & Co will be versed in and will adapt and modify as
Bars, Lounges and Restaurants are subject to availability and follow all state/local ordinances, this means some areas will not be open during your stay
• Room Service, if available, will be delivered in disposable to go eco-friendly containers and left at the guestroom door for a contactless experience
• Restaurants set to ensure adequate space between parties
• Restaurants occupied with half the capacity
• Bars set to ensure physical distancing
• Wine, iced-tea, water and other beverages not refilled in the same glass, rather a new glass will be switched out each time
• Guests have the option, in all outlets, to have their food/ drink served in a disposable eco-friendly to go containers
Meetings & Events:
At Loews Hotels & Co their job is to work with you in planning your meeting from start to finish. With physical distancing still in place, our team in Conference Services and Banquets will re-work your set up, organize your entry and exit flow, collaborate on meals and menus with as much variety and creativity as possible, etc.
Commitment to Service Quality:
Loews Hotels & Co is rooted in having a strong service culture and exceeding guests’ expectations is in our DNA. Regardless of what is happening around us, this will remain
true and continue to be our focus. This includes ongoing and continuous training on topics such as protecting ourselves and others, proper use of PPE, work safety and cleaning protocols, for all team members both in front and back of the house. Staffing levels, as they have been previously, are determined by occupancy levels in the hotels. Every guest, regardless if visiting for group, business or leisure travel, will receive the experience that they have become accustomed to.
A lobby with class and style.
The lobby at the Loews Hotel New Orleans is nothing but amazing. From all the decorative art, entry way structure, and the beautiful design on the floor, you can truly see that they take pride in every detail of your stay.
The Loews Hotel New Orleans, comfort and style of each room.
As I mentioned earlier, I have been a huge fan of Loews Hotels for a while now. I have never been disappointed from after my stay. Each room is designed with its guests in mind. I can’t tell you how I wish I could bring the entire bed home with me. It is just that comfortable!
The sitting arrangements are also great in the room. Depending on what room you book, you have the ability to have a desk area and sitting area for doing any work away from home.
A bathroom with a luxury style.
Another thing to note about the Loews Hotel New Orleans is the bathroom. When you are out of town, you want to feel like you are traveling in style when it comes to the bathroom. I love the bathroom style of the Grand Queen. You can opt for a shower or a bath. The detailing of the granite top and the large shower head makes this bathroom feel like you are one of a kind.
All the amenities, including Bar Peters.
The Loews Hotel New Orleans is doing what they can to make their guests feel like family. This includes all the amenities and all the changes they have made to provide a safe and comfortable environment. You can read more about the available amenities in the list above!
As for Bar Peters, they quite possibly served the best drinks and food we ate while we were in New Orleans. Chef Drew brought his creative touch to chicken skewers and a goat cheese on brioche. This is the simplest way to describe his delicious and innovative small bites that he brought out to us before dinner.
Poydras and Peters is currently closed at the Loews, but Bar Peters is open Friday through Sunday from 3-11pm for cocktails and a menu selection from Poydras & Peters.
Getaways in a Glass.
“At Loews New Orleans Hotel, our food & beverage is seamlessly and deeply intertwined into New Orleans, which we are proud to call home,” said General Manager Patrick Barrett. “In sharing our ‘Getaway in a Glass’ cocktail, we hope to give guests the chance to have a taste of our incredible city, while still delivering that locally handcrafted hospitality that Loews is known for.”
Loews Hotel New Orleans is all about their guests and services they provide. This isn’t cut short when it comes to the food and drinks they serve. The Loews New Orleans Hotel’s special “Getaways in a Glass” cocktail is the NOLA Hurricane. It is an homage to the cultural crossroads that makes the city of New Orleans unique as well as being a great way to get a true taste of NOLA in a glass. So for the “Loews at Home”, they are sharing the recipe with all to give everyone the ability to experience Loews culinary creativity and iconic cocktails in the comfort of their own home!
Loews New Orleans Hotel
1 oz light rum, 1 oz dark rum, 1.5 oz pineapple juice, 1.5 oz fresh orange juice, 1.5 oz passion fruit juice, 1 tsp grenadine, 1 tsp simple syrup, Garnish: orange slice and a maraschino cherry
Fill a shaker with ice. Add all measured liquids. Shake it up vigorously. Pour the cocktail into a hurricane glass. Use a toothpick to skewer the orange slice and cherry. Place garnish on top of the cocktail. Enjoy!
Loews Hotel New Orleans, making the most of your stay in New Orleans.
Take it from me, Loews Hotel New Orleans is a perfect hotel to stay when visiting New Orleans. They not only take your safety and comfort in mind considering the current circumstances, but also welcome you like family upon your arrival. Check out the Loews Hotel New Orleans the next time you are planning on staying in New Orleans!